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In order to compete effectively, it is essential for your company to concentrate on what you do best and where you can add the most value. Functions like IT is not your core competency, and so, it is best to be outsourced to specialists like ourselves.
We provide a range of IT outsourcing plans, from FULL SUPPORT encompassing total IT responsibility to SPECIALIST SUPPORT focused on a specialty area such as security.
Why outsource your IT to us:
- You can improve focus on your core competency and business
- You can gain immediate access to IT expertise that you don't already have
- You can redirect your resources to more strategic activities
- You can reduce or control your operating costs
- You can respond faster to rapid changes in technology
We are committed to making technology works for your company, and are passionate about enabling you to focus on your strengths.
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IT OUTSOURCING PLANS
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FULL IT SUPPORT (FITS)
With our FITS, we take complete responsibility for your overall IT requirements, managing day to day IT services, and providing long term advice on IT strategic issues. Our FITS is designed for customers who do not have an expert in-house IT support function, and who prefer to focus on core strategic issues. Some of the features on our FITS are:
- Fixed cost contract
- Installation Services
- A professionally designed robust network infrastructure
- Network administration and management
- Disaster recovery
- User helpdesk support
- Remote and on-site support
- Server software support
- Hardware support
IT SECURITY SLA (Service Level Agreement)
What we are not short in demand is companies asking us to design, implement, manage and support their IT Security as we are regarded as one of the foremost authority in IT Security system.
We provide management and support for:
- Total Endpoint Protection for McAfee and Symantec
- Managed Firewall Services for Watchguard Firebox
- Network Access
SPECIALIST SUPPORT SLA
Our Specialist Support is designed around the needs of businesses who have an expert in-house IT function, but who still require additional expertise and input on a regular basis. In this case, some clients come to us for specific services such as network management or user support. Whilst others see us as an additional flexible resource, working in partnership with the IT manager, and supplementing the in-house IT support team.
With our outsourcing, we offer you:
- Superior time-to-fix
- Proactive management - preventing issues before they become problems
- Technically superior staff - not just in technology, but also in customer services
- Flexible service offering, priced competitively
If you are serious about getting value from your current or future IT systems, or you are looking for ways to keep your business ahead of the competition, call us today for a mutually beneficial meeting!
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